Great team that get the job done quickly and professionally, highly recommend in the Wentworth Point area

Stuart Ho

Quick quote and installation of our hot water system that failed after 10 years. We received direct quotes from the manufacturer which was $300 more than this business, yet this business was able to deliver on time, professionally and working 100%. Was sceptical at first about how cheap they were, but glad we went with them. Would recommend

Leanne Reid

We needed someone to look at our gas heater that kept crackling and stopping. I sent an email for a service call at night. I had a response within 30mins to organise an appointment which they were happy to attend the next day to do a service. I Highly recommended this company to anyone wanting professional and prompt service. Efficient, on-time and friendly. I will definitely be using them again

Khanh Tran

These guys were fabulous. Called them because of a leaky hot water tank and they responded with a reasonable quote and friendly customer service. They showed up on time and installed a new tank and took away our old tank. I would highly recommend these guys for your plumbing needs. What I love best about them is their transparency with pricing and the honest advice without trying to rip you off.

Fiona Cooper-Sutherland

We used Sydney Plumbing Hot Water to replace our very old Gas Hot water heater. As this invoicing removing an existing inside heater and replacing it with a model that goes outside, that came out to have a look as in was not a quick replace. They came out looked at the job, quoted and then arranged to have the job done then and there. No wait time. The work was efficient, the men polite and respectful. Would highly recommend Sydney PlumbingHot Water to anyone.

Stephen McMahon

Very professional group, responded quickly and did an excellent install of a new hot water system at an very competitive price.

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Blog

Item: Sydney Plumbing Hot Water & Gas
Rating: 5
Author: Sean Anderson

Hot Water System Failures: Causes, Prevention and Solutions

October 12, 2023

Hot Water Heater

Don’t let hot water system issues catch you off guard! Dealing with a malfunctioning hot water system can be incredibly inconvenient. Luckily, you can take several proactive steps to avoid these problems altogether. Understanding the root causes of hot water system failures is crucial to prevention. It’s always more efficient and cost-effective to stop issues …

Continue reading “Hot Water System Failures: Causes, Prevention and Solutions”

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Google Rating

4.5

Based on 114 reviews

Sydney Plumbing Hot Water and Gas Heater Service

4.5

Verity Pacey

1712532702

The team from Sydney Plumbing Hot Water were amazing. They turned up on time, were courteous, professional and went out of their way to help, doing a great job and getting my hot water back up and running. Thankyou!

Elliot Haynes

1712296554

Came round very quick and resolved hot water issue with good service and a good price.

Eugene Tong

1711764791

Good plumbing company to deal with when my hot water system blown at 3amThey come the next day and replace it with brand new unitsA+++

daniel dante

1707876842

Highly recommended cheap and efficient Must go for these guys .After getting several quotes also helped with other plumbing at no extra

Anthony Segran

1704588541

A little overdue but never too late! :-)We had our Rhinnai instant gas water heater fail on a Saturday. After a bit of a Google search I found Sydney Plumbing Hot Water, called them and explained the situation. They turned up on the same day with another unit. Tried to resolve the issue and cam prepared with an equivalent to resolve the issue!Really awesome customer service and appreciate the quick and friendly help! Thank you.

1700125477

Our hot water tank was leaking. Great service from the Sydney Plumbing Hot Water guys - same day hot water tank supply and installation. Price and service were transparent. Gary was friendly and easy to deal with.Thanks for your hard work and efforts guys!

Ian Bowden

1698353833

We had no hot water. Sydney Plumbing were very prompt and arrived on time. Serviceman explained the issue and showed the faulty and replacement part. All fixed in 30 minutes. Very happy with the service and price. A very professional company!

Luke R.

1693997641

I had an amazing experience with Sydney Plumbing, they had menu pricing, were punctual, great communication, fast, tidy, and did a great job. Both plumber and electrician were extremely helpful, and genuinely nice blokes. Thanks again

Eric Tran

1689041412

Amazing service, very friendly ,responsive and professional. Also fixed leaking taps around the house free of charge!!Highly recommendEric

Jodie Lavin

1687772553

Professional from start to finish. Assessment done and problem found, came out the following working day to fix the problem. Checked everything was working before leaving, even serviced the gas heater for no extra charge. Highly recommended this company.

Super Storby

1682984569

Great professional service for my gas heater, reasonable price, very prompt, could do the service the next day. Highly recommended.

Michael “Foggers” Fogarty

1682906029

Serviced my gas Jetmaster today. The technician was efficient, courteous and skilled. Only had to wait two days and they were well priced. Jetmaster’s wait time was 2 weeks and quoted 50% more. Will definitely be using them again and highly recommend. Thanks.

Danielle Tippett

1682074123

We are tenants and they attended after an issue with our hot water. Installed a new system super quick, were professional, took off their boots when coming inside and even vacuumed their mess!! Will use them when we buy a home — hands down!

Ben Cherian

1680666902

Came out quickly to fix the hot water.

Sue Curtis

1679643798

Very reliable and customer focussed business. Would highly recommend.

Kealan Kelly

1675665394

Excellent service - fast, reliable, friendly and reasonable - would highly recommend

Sumit Arya

1674170158

Hi, everything was done professionally and on time. Very happy with service

alain marmont

1671662940

Raymond Floro

1669885433

Professional. Prompt. Quality service

Ryan Colyer

1669353633

The team really dug me out of a hole after a power surge. Excellent response time and when the highly professional technician arrived he knew what he was doing and was able to quickly assess the damage and get us back up and running within a single visit ! highly recommend the team - thank you !

Mick Mick

1668574816

Having a local plumber install a hot water system in your home less than three hours after initially contacting them, is nothing short of amazing. But it was done, efficiently and professionally as well. Highly recommended.

John Law

1665988098

Replaced existing aged failed Rinnai Hot Water unit. Phoned early am Monday Unit installed and functioning by lunch time same day. No issues all went smoothly.Recommend as a quality service

Sparkle Clean

1660704504

Amazing service, would definitely recommend. They were amazing and on time, the plumber that visited was very well mannered and compassionate. He made the installation look so effortless as he knew what he was doing. Great prices and very ethical.Definitely will be using this company again.

Marie Lykoudis

1658455654

Very professional and knowledgeable service and repair of our gas log heater. Honest and well priced. No hesitation in recommending.

Tim Coogan

1657932616

I am house sitting and the hot water stopped working after a black out. Sydney plumbing helped me with the issue over the phone as it was a relatively simple fix. They could have sent someone and charged me but they chose to help me instead for free. This is the kind of integrity you need in a company. I would recommend for this reason alone.

Chona Navarro

1654739436

Received an excellent service call within 20 minutes of calling. These guys are professional, prompt and reasonable in terms of charges. Definitely recommend and will use again.

michelle holloway

1654634586

Enas Kasmieh

1650428674

Avi Prasad

1644268941

Highly recommended very responsive and quality service provided

Khanh Tran

1642053105

Stephen McMahon

1635827726

Very professional group, responded quickly and did an excellent install of a new hot water system at an very competitive price price.

Fiona Cooper-Sutherland

1634770474

We used Sydney Plumbing Hot Water to replace our very old Gas Hot water heater. As this invoicing removing an existing inside heater and replacing it with a model that goes outside, that came out to have a look as in was not a quick replace. They came out looked at the job, quoted and then arranged to have the job done then and there. No wait time.The work was efficient, the men polite and respectful.Would highly recommend Sydney PlumbingHot Water to anyone.

Tony Tadros

1634514244

Kenny Xue

1633318750

Quick response. Accurate quote and no extra charge.Professional service with high standard and quality. I am very happy with the job done so fast.

Vincent Vuong

1628989324

Excellent service and very professional. I had issue with no running hot water. He came over knew exactly what to do and fixed the issue within 30 minutes. Highly recommended.

Ilian Pinzon

1628724375

Tap only had lukewarm water. Found and fixed the issue quickly.

Dean Phan

1628034855

I used to work for Rheem and let me tell you, these guys are professional. Come to change my hot water tank quick and the service is excellent. Really happy with the job!

Leanne Reid

1620805983

Venkatesh Sundaramoorthy

1618802554

Hot water system repair and service

Baxter Gamble

1615843743

Rohan Anthony Sharma

1614941639

Lost hot water in our Rinar 26 Infinity. Turner showed up and promptly tested and diagnosed the cause of our lack of hot water.Fixed it within moments.Very professional, transparent and honest in the approach. Will use again and recommend.

Sam Elsner

1614904774

These guys are legit, easy to deal with, and offer great pricing. I can't find a fault. I would definitely recommend.

Vidyut Shetty

1614716332

Will Layton

1613594518

Great service with fast response time

Luciano Ribeiro

1613177932

Turna did a good job and communicated very well.Thank you

S H

1612913121

Sean Anderson

1612908899

Taner provided excellent service, was fast and informative. Cost was half the price of a local competitor. Would definitely use again.

Sefika Akkaya

1612348675

John G

1610000941

10/10 for everything. My hot water system died this morning and Sydney plumbing Hot water was at my place by midday fitting a new system

Ehab Sayed

1609146502

Called Tim 5:40 amWas at my place 6:30 amLeft 7:00 am job doneOn Sunday 27/12/2020

Hakan Karakoc

1609025830

Outstanding technical advice, was ontime and punctual and after doing my research was by far most professional and value for money, would highly recommend Sydney Plumbing Hot water and Gas for all your plumbing and hot water requirements.

Stelios Savva

1602563744

Great service and price. I had a new hot water system installed and the guys were professional and friendly and explained the work to be done and options available. I would strongly recommend.

Chintan Patel

1602354779

Colleen May Pearce

1600166267

I rang up late on Friday afternoon for a quote for a replacement gas hot water heater. Early Saturday morning I texted a photo of my hot water heater to the plumber and two hours later my new hot water heater was all plumbed in and good to go. I couldn't be happier. Thank you.

Jeff Pope

1599123599

Ruby Del Rosario

1599026734

Today the hot water system at my dad’s house broke and after making a few phone calls, having a couple of quotes done in house I found Trevor and his team who were not only easy to deal with, sent them pics of what was broken and they gave me a quote over the phone and you can tell they knew what they were talking about even without seeing the problem in person. Trevor gave us great advice and didn’t try to oversell but more so educate us on what we needed for the house. The team were at our place within a bit over an hour and had new system installed by lunch time. Personable, reliable and worth that phone call for sure. Best thing is they were transparent on everything and in their communication. Thanks Team! I appreciate you helping my dad.

Ben Wong

1599018073

Emergency gas leak. They came within 30mins. Mike did an excellent job in identifying and fixing the problem; very professional explaining every step and charge a fair price. would definitely recommend

Claudia Pritchitt

1598243548

Very prompt and efficient service, responded quickly to our phone call and fixed the problem!

Ahmed Mayat

1595332750

Great service, professionalism and value for money. Will definitely use then again

Cheryl Webster

1588137605

I was a little concerned about who to trust with fixing a gas leak on my gas stove (having had a bad experience before). Called these guys and he arrived within an hour! Technician was courteous, explained everything he was doing and why. Found the leak and had it all repaired within the hour. He triple checked everything before he left and left me with a sense that I won't have to worry about it again! Highly recommend these folks! it's an A Plus from me! Thanks T!

Tim Fairservice

1587345122

Excellent work performed by a professional, friendly and informative tradesman. Took us through the issue whilst doing the repair. On time, efficient and clean. Very impressed and will continue to use for all our heater issues

Quality Product

1584504836

I really liked the service provided by Sydney hot water and gas, they solved my hot water problem very quickly without having to replace the whole unit. My hot water system broke down suddenly in the morning. We call Sydney hot water gas the same morning and they were very quick to attend to the issue. Taner was very knowledgeable and quickly identify the problem was with gas leaking and not the system itself. He was very through with his work and very professional I have no hesitation in recommending them to others.

Rebecca Deviesseux

1583122136

Great team that get the job done quickly and professionally, highly recommend in the Wentworth Point area

Emily Y

1577492144

Quick response, reasonable rate, friendly and reliable staff, highly recommended

Azad Jamshidi

1572991225

Very prompt and polite.Gentleman named Taner came out and did a great job, rates were good as well as service.I highly reccommend them :)

Patrick Chan

1562895303

My problem was I had no hot water in my apartment. I called and Sydney Plumbing Hot Water came over the next morning. The plumber was friendly on the phone and in person too. He was open and honest and showed me what was wrong, explained everything to me and answered all my questions. That's not the case with other companies who didn't show and explain things to me and also who didn't answer all my questions or gave me vague answers.Sydney Plumbing Hot Water had a look around and after a few moments discovered my problem was a cooked thermostat on my hot water system. He told me how much it would cost and asked if I wanted to change it straightaway, which I agreed to. He charged me an extremely reasonable price. (Yesterday another plumber (from Service Today) came over and they wanted to charge me literally DOUBLE or more than what I was charged by Sydney Plumbing Hot Water! It was a price difference of hundreds of dollars.)Sydney Plumbing Hot Water changed my thermostat efficiently, took the time to test it, showed me my old thermostat and explained to me what was wrong with it and was overall very professional and helpful. Unlike Service Today who just told me to change everything without much explanation and who also wanted me to change my entire hot water system (they said it would cost me minimum $1600), but Sydney Plumbing Hot Water told me changing my hot water system was unnecessary because it's still relatively new system and working fine.In short, I highly recommend Sydney Plumbing Hot Water. I had a great experience and in fact I volunteered to review them without them asking. Quality service for a reasonable price. I'll definitely use them again if any future problems arise.Update: Sydney Plumbing Hot Water also recommended to me a great electrician. The electrician came and fixed another issue I had (circuit breaker needed to be replaced) and the electrician did it for a great price. And the electrician was also very professional and helpful. I'm really pleased with Sydney Plumbing Hot Water and the electrician! I'll definitely make sure to use Sydney Plumbing Hot Water again.

Jan Doumbos

1561949994

Excellent and professional service. Arrived on time and was a very reasonable price.Definitely recommend.

Ankit Khand

1543620220

Quality service with reasonable price.

Mark Hankin

1539071934

Prompt professional friendly and free advice given great price and service willUse again

Tahsin Yig

1538649068

Great service, affordable pricing. Highly recommended.... Reliable...

Michael Gousteri

1535420424

Called to get a hot water system installed. They arrived the next day on time.Nothing was too hard, gave me a run down of the new system.Cleaned up afterwards. Great customer service and the whole process was stress free.Highly recommended

Abby B

1534719835

A plumber with a difference. Very easy to deal with, easy to communicate with and the icing on the cake - very reasonable prices. Two thumbs up!

Nadeesh Perera

1534487723

Turner completed a gas line installation for our property. Reasonable pricing, great service and genuine intrerest to help the client. Turner is very professional and respectful. Highly recommend.

Jay Z

1534070867

Thank you so much Sydney Plumbing. They provided fantastic service, they were absolutely very professional and respectful. Sydney Plumbing are trustworthy, honest and reliable therefore I highly recommend Sydney Plumbing. Call the best, flush the rest.

Elizabeth McGrath

1532309295

Great prompt and efficient service. Highly recommend.

Bobby Dimitrijovski

1528839262

Great service, quick response, reasonable price, recommended.

Chanel Urbano

1526449608

Excellent & Professional Service!Thanks again for the fast turnaround. Will definitely use your services again

Bohan Huang

1525215844

Great value, fast turnaround and friendly staff

Sam Kalache

1524635875

Honest Fast, friendly service at a really reasonable rate."

Bronwyn Coleman

1524112906

Fast, friendly service at a really reasonable rate. Will use these guys agin for sure

Megawati FeiMei

1520485167

Thanks to friendly and very helpful Sydney Plumbing hot water team for fixing up our hot water system. I called them early in the morning (5.30AM) for emergency work, quick response one hour later they showed up to check what the problem was and fixed it next day early morning. They gave us pretty good price as well. Happy customer.

Elina Naumenko

1519124709

Very quick response, quality service and fair fee. Thank you.

Wan Jayson

1517612178

Fantastic job. Turner is professional and reliable. He installed Rinnai system for me. Service fee is very reasonable. Highly recommended.

Jas Ng

1513742654

Keep up the great services, thank you.

wentao zhang

1507930600

They did a great job, at a great price. Very happy customer!